Category Archives: Communication

The hard fact of “soft skills” in hiring decisions

In a recent meeting with a client, they were lamenting about a poor employee.  My client was very frustrated about an employee they hired a few months ago and stated “she just isn’t working out”.  She has the experience and … Continue reading

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Compliance Tip #10—Is your Social Media policy too draconian?

Social media use by employees is a rapidly evolving issue. However, the concerns, laws and questions are even more challenging for employers and managers. Does your handbook state you can fire an employee for posting negative comments about their manager … Continue reading

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Politics—Should they be discussed at work?

This year, I’ve noticed conversations about politics have taken on a very ugly, negative tone, even among usually thoughtful, socially conscious individuals.  In several business venues, I’ve heard comments, varying from insensitive to flat out rude. I love a healthy debate on issues and differing viewpoints. However, when it … Continue reading

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Are you doing what you say you do?

Companies want to do the right thing and often write down in great detail what that policy or process is, who’s responsible and the consequences of poor behaviors.  However, I am frequently brought in to situations where the employer looked … Continue reading

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Conversational Management

I love a good conversation. Great conversations offer an interesting flow of ideas and opinions, back and forth, respectfully and honestly.  With texting, emails and voicemail, it seems we’re losing that art and skill, both in our personal lives and our work environment.  How many of us have hidden behind emails instead of … Continue reading

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Lighten Up!

As I begin this series of blog posts, I hope to bring a fresh, lighter perspective. Is it just me or has the world become oh so serious? Where’s the humor? The kindness? For those of us in the “business of people”, we’re often the most serious of … Continue reading

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Leadership and One Coach’s Simple Approach

I grew up in the Bay Area as a life-long 49er fan, living through their ups and downs over the years.  Seems we’re on an up trend. I know it’s the coach!  Jim Harbaugh took a group of talented athletes … Continue reading

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